If for any reason you are not 100% completely satisfied with your purchase, return it for a refund.  Please see our RETURN POLICY page for more details and return instructions as our policy may change from time to time.

A full lace wig is constructed with lace throughout. The hairs are handtied throughout. The full lace units provides plenty of stling possibilites as you can part anywhere on the lace. High ponytails and even cornrow braids are possible. This unit will require the use of adhesive around the full perimeter of the unit.

Lace front wigs are manufactured with a thin lace that extends from ear to ear across the hairline. In the back, a lace front wigs are constructed similar to regular wigs with weaving wefts. A lace front wig will not have lace in the back and therefore can not be worn in a high ponytail with the nape showing.  A lace front unit will only require ahdesive on the front hairline.  TIP: Sew the back down for added security!

Lace wigs have been around for years! Many celebrities sport lace wigs because they offer a flawless undetectable hair replacement solution. The hottest celeb such as Mary J. Blige, Beyonce, and Tyra Banks wear a lace front wig to achieve their glamorous look!THEIR BEAUTY SECRETS HAVE BEEN REVEALED!! If you're looking to improve your hair style or just look like a celebrity, a Platinum Lace Wig is the way to go! Give you hair a break from all the harsh chemicals, damaging weaves and braids yet still acheive fabulous hair EVERYDAY! 

Lace front wigs have lace in front and weaving wefts at the back of the cap. The lace in the front can still be applied to the skin on the hairline using glue or tape. The rear wefts can be sewn into braided hair. This still provides the natural hairline at the front and some limitation in the back. Our lace wigs come with adjustable straps at the nape unless otherwise specified. 

YES! At Platinum Wigs we include baby hair. A lace front unit will have baby hair across the front. A full lace unit will have baby hair around the perimeter on the full lace unit! You dont have to worry about those additional charges many suppliers add for baby hair! Get more for your money at Platinum Wigs!

No. There is no extra charge for baby hair.

The widows peak is that area of (normally in the center of the forehead) that extends past the natural hairline.  TIP: If your widows peak extends past the hairline of the lace unit, you may want to shave this area prior to application

With the proper care and maintenance, a lace wig can last for several months to years! TIP: Care & Maintenance Instructions are included with every Platinum Wig purchase.

Unfortunately, we do not offer a wholesale program at this time. However, we do offer an affiliate program that allows our affiliates to earn up to 20% in wig credits or 10% in cash. You can visit http://platinumwigs.com/affiliate to join our affiliate program.

We also offer discounts to our "High Rollers" who make large purchases exceeding $500. A 10% off coupon is available for High Rollers who spend $500 or more, and a 15% off coupon is available for High Rollers who spend $1000 or more at any one time. The coupon must be redeemed at the time of purchase.

High Roller Coupon Codes are as follows:

• Receive 10% off when order total is $500 or more:  10%HIGHROLLER
• Receive 15% off when order total is $1000 or more:  15%HIGHROLLER

High Roller coupon codes cannot be combined with any other special offers or other coupon codes. We reserve the right to change this offer at any time without further notice.

*All major credit cards are accepted: Can all be paid via our webiste and in the easiest and fastest way to get your order processed. We accept Visa, MasterCard, Discover and American Express.

*We also accept PayPal: We only accept Postal money orders ONLY, which are available at your local post office.  After sending your money order, please notify us via telephone or email with your order and payment details.Please allow us up to 48  hours to process your money order.  Money order payments should be made out to Platinum Wigs and Mailed to the following address:  

*We no longer accept money orders or checks as a form of payment.

The primary reason for purchasing a lace wig is to create a very natural looking hairline so that the wig doesn't appear to be a wig.  To achieve this look, we suggest you contact a professional to install your wig.  It's not a good look to purchase a nice looking lace wig that ends up looking wiggy because it was poorly installed.  Do yourself a favor and allow a professional to install your lace wig.

Yes. Many customers sew down their lace wigs for added security. TIP: Use a small C curve needle & becareful with the lace!

Our lace wigs or hair extensions are not difficult to install.  However, if you're hestitant or nervous about installing your own, do not take the chance of possibly destroying it.  Call a professional.  There are many individuals in the industry who can install these products relatively inexpensive.  If you have a problem locating someone reputable in your area, we'll be glad to try and assist you.  We want you to look your absolute best wearing our wigs and hair extensions, and a professional installer and stylist can play a big role in obtaining that celebrity look.

Platinum Wigs is working to build a team of certified lace wig professional in various geographical areas. We are also building affiliations with many professional stylists worldwide. Send an email to info@platinumwigs.com to see if we can recommend certified professional in your area.

It is not mandatory to wear a wig cap underneath a lace wig. However some need the wig cap in order maintain their hair beneath the wig. If the hair if braided down, it is usually not necessary but some people prefer the wig cap. TIP: Try to use wig cap that complements your skin tone and wig color.

Any woman who desires a flawless hairline is a good candidate for the lace wigs! However, a person that has a hairline that comes far into the face or down the neck, must be willing to remove the surplus hair. This hair removal is to ensure proper application and appearance of a natural hairline.

No you do not have to remove your unit each day. The various adhesives have different hold strengths/time. We recommend getting your wig applied based on your lifestyle needs. You have the option of using an adhesive with a (1) day hold, (7) day hold, up to 6 weeks hold. For a short term hold up to 2 weeks we recommend Mity Tite Adhesive. For a stronger, long term hold, we recommend and offer Ultra Hold. TIP: For more details or to purchase either of these products visit our Accessories Page

No. The average application ranges from $50-100 just depending on the professional.

YES! You would be an excellent candidate for a lace wig. Lace wigs and toupees were originally created for people suffering from hair loss. Many of these patients were bold or practically bald! If there is not hair underneath, you will achieve the flattest, most natural looking hairline!  Some of our customers actually request to be shaved prior to application for that very reason.

There is normally a short learning curve for perfecting your application. However, you do not need to have the skills of a licensed cosmetologist to be able to apply your lace wig. We will provide you with the tools needed to perfect your application. We will eventually include basic lace wig application instructions with each lace wig purchase. Of course, the best course of action is to seek out the services of a stylist who specializes in lace wig applications.

Yes. You can wear a lace wig even if you have long hair. Simply make your hair as flat as possible. Some prefer cornrow braids, others choose to wrap their hair. The use of a wig cap can help keep your own hair secure underneath. TIP: The flatter the better!!

Due to extensive online fraud we only ship to the billing address indicated on your credit card, unless you have completed our credit card authorization form and submitted the necessary documentation.  It is absolutely your responsibility to call your credit card company and have the address you want us to ship to added to your credit card.

Shipping and handling within the US is approximately $12. However, this is subject to change at any time, so the best way to see the current S&H cost is to put an item in the cart and pick an address where you plan on having it delivered.

Once you have place your order, you will receive an email with a link to the status of your order.  Simply click on the link or copy and paste it into your web browser.  You may also check on the status of your order by logging into your account and then clicking on "Account Maintenance" on the left side.  You will then see all of your of your previous orders listed.  You may click on any of them for details regarding that order.

^{If you are an internation shopper, please refer to Shipping Outside USA.}

We use both UPS and USPS to deliver item.

Absolutely!  Because we are operating within the United States unlike many other online wig sellers, we can deliver to both PO Boxes and Military APO/FPO addresses as long as they are located within the contiguous US.  However, please allow additional time for orders to be delivered to these addresses.  If your APO/FPO address is located outside of the contiguous US, you should refer to Shipping Outside USA for further details on how to receive your packages.

Yes.  If you would like to change your shipping address, simply call us to change the address. However, the address should be listed on your credit card if that is the method you use to place your order.

Please refer to our current Shipping Policy.

If you are located outside of the US, also please refer to Shipping Outside USA.

We do not charge a restocking fee for returning in stock lace wigs. However, returning inventory or custom lace wigs where no error in the order was made by Platinum Wigs are subject to a restocking fee.  Please see our RETURN POLICY page for more details as our policy may change from time to time.

Yes, if you placed your order online you will be notified via your email, when your order has shipped.  The email should also provide you with a tracking number.

Yes. The hair is 100% human hair that and can withstand household styling tools such as curling irons and flat irons. You can wash, set, and style the wig as you would your own hair. But like your natural hair, the hair can get damaged with the misuse and overuse of products.

Yes, you can. However, you must remember to treat your new lace as you would your own hair. Harsh chemicals prove to be damaging to the hair as well as the lace. Use your discretion and always seek the advice of a professional.

Yes, you can. However, you must remember to treat your new lace as you would your own hair. Harsh chemicals prove to be damaging to the hair as well as the lace. Use your discretion and always seek the advice of a professional.

Reseal your Knots after EVERY WASH. 

Avoid scratching your scalp through your unit as this will cause shedding.  Instead, pat your head with your head or remove your unit and treat your scalp with an anti-itch shampoo and conditioner and then moisturize your scalp with an oil or hair grease to prevent itching.

We advise to AVOID from putting productsComb your unit starting from the ends working up to the root, holding the hair above as you comb so that it won't pull on your knots.

Use a ventilated wig brush to comb your wig, not a bristle brush. directly in the hair that contain high levels of alcohol ie. Hair Sprays, Spritz, etc..  As these products can damage the hair and cause shedding or breakage.

You MUST clean all the glue residue off your wig when you remove it.  Letting glue or other adhesives build up on your lace will cause shedding.

Do not comb your wig when its wet.  Prior to washing your unit make sure you comb it out thoroughly and that its nice and smooth before you start to wash it.

Do not Blow Dry or Sit Under a Dryer with high heat. Instead you should let your unit air dry.  If you must blow dry, make sure it is on the cool setting.  Blow Dryer heat will damage/split the knots and cause shedding.

TIP: LACE WIG KNOT SEALER  & CURL DEFINING DETANGLING CONDITIONING SPRAY recommended and available under the accessories section of our website.

On a full lace wig you can part the hair anywhere because it is handtied throughout. On a lace front wig, you can only part on the lace, which is normally located ear to ear at the front of the unit.

Once your lace wig is properly applied, water should not affect the glue. Most of the adhesives are water resistant. If you plan to engage in more water activities than normal, go with an extended hold adhesive. You can also sew it down for added security.

Yes, the sleek high ponytail is one of the most popular styles of lace wig wearers. TIP: You must have a full lace unit in order to achieve this style. This style is not possible with lace front units.

After any activities involving excess water or sweat, you want to towel blot the lace immediately. Blow drying on cool air can expedite the drying process. For the hair, you want to use a detangling conditioning spray and big tooth comb to detangle from the end and working toward the root. Always remember not to use a bristle brush! Because the lace is vulnerable when wet be very careful. Air dry is the safest method.

Every lace wig purchase will include basic care instructions. Product recommendation for maintenance will also be included with every lace wig purchase. TIP: Care and maintenance products are available in our Accessories section.

Yes, Platinum Wigs carries a full array of accessories to aid in the application and care of your lace wig. From adhesives to removers, visit our Accessories section for product details.

Absolutely! Depending on the hold life of the adhesive you may sleep in your wig for many nights.        TIP: We recommend the use of a satin bonnet at bedtime.

We do not recommend blow drying your wig. Blow Drying can cause shedding because of high heat and the hair is weaker when wet.  After washing we suggest air dry or sit under dryer on low to medium heat.

You can wash your wig as needed. We recommend the use of natural high quality products with emphasis on conditioning. Some people like to wash their unit while it is still applied on their heads. Others prefer to wash the unit after it has been completely removed.

It is natural for human hair to tangle and shed somewhat. However, with proper care and maintenance you lace wig should be very manageable. We recommend the use of a big tooth comb and detangling conditioning spray or leave in conditioner to soften. When going to bed, the use of a satin bonnet will certainly help. If not merely put it in a ponytail during resting or idle time.

With the purchase of a Platinum Wig, you will automatically receive contoured wig tape. Glue and additional tape are available for purchase. Visit our Accessories section for application options.

Yes. You can use certain adhesives on sensitive skin. For those with sensitive skin, we recommend MITY TITE for short term hold life. We also sugguest wig removal and cleaning a mininum of twice per month. Once the wig has been removed, throughly cleanse and moisturize the skin prior to reapplication. If abnormal irritation occurs, remove wig immediately and consult your stylist and/or physician.

No. If the wig is properly applied, a removal will be required in order for the wig to come off. It will sustain wind and water.

Most common adhesives are safe and should not be harmful to your skin. If you experience severe irritation during or after application, you may want to consult with a professional for diagnosis.

Platinum Wigs carries a full array of accessories to aid in the application and care of your lace wig. From adhesives to removers, visit our Accessories section for product details.

Yaki textures mimic the hair pattern of African American hair. PLATINUM WIGS carries Soft Yaki hair texture. This texture resembles that of permed or relaxed African American hair. It is not kinky and is very manageable.

Indian Remy (also spelled Remi) hair is a premium quality  human hair from India. This hair has many good characteristics.  The most apparent characteristic of Indian Remy (and other Remy) hair is the fact that the cuticles have been kept intact and flow in the same direction after removing from the donor.  This means that all the roots are at one end of the bundle of hair and all the tips are at the other end.  This helps prevent shedding and tangling and also mimics the natural growth pattern of hair.  Non-Remy hair tends to tangle and frizz easier and much sooner than Remy quality hair because the cuticles rub against each other.  Remy hair has an apparant luster than makes it more expensive, desirable, and natural looking than non-Remy hair. It usually has a wavy/curly natural texture but can be flat ironed or hot curled straight. When washed, this hair will return wavy/curly.  PLATINUM WIGS uses the the finest quality of Indian Remy hair in the production of our lace wigs.

Be care of purchasing human hair that is not 100% Remy.  This hair is often coated with chemicals such as silicone to temporarily appear similar to true Remy.  However, it's luster fades away quickly.

Silky textures mimic that of Causasian or Latino hair. Our closest texure to silky straight would be Natural Straight. This texture is has less shine than the silky straight. Our natural straight texture also has a hint of body!

While most hairs have gone through some form of chemical processing to achieve the color or texture, virgin remy hair is unprocessed. Virgin Remy hair has never been colored, permed, straightened or chemically treated in any way.  It will come in its natural state, so it tends to be stronger and healthier than non-virgin hair.

The difference between yaki and silky textures lies in the hair pattern. Yaki textures mimic the hair pattern of African American hair. Silky textures mimic that of Causasian or Latino hair. We carry soft yaki hair texture. This texture resembles that of permed or relaxed African American hair. It is not kinky and is very manageable. Our closest texure to silky straight would be Natural Straight. This texture is has less shine than the silky straight. Our natural straight texture also has a hint of body!

At PLATINUM WIGS, we measure the length of the wig according to the hair strands used in the construction of the wig. EXAMPLE: If the hair is 18 inches, then the wig is 18 inches. We do not measure from crown to tip like many competitiors.

We will send you some instructions along with your lace wig purchase.

Measuring you head is very important especially when customizing a wig. The most important measurement is the circumference (the distance around the head). Start at one ear and trace the hairline all the way around to the starting point. Secondly, measure the distance from center forehead to center nape. Next, from ear to ear over the top of the head. Lastly, measure the nape of the neck. Documents all of your measurements. You will then have all of the measurements needed for a custom lace wig order. TIP: Most wigs will come with mechanisims that will allow for some stretching or adjustments.

Full lace with stretch is the typical cap construction for stock lace wigs. This fit provides the most comfortable fit if your measurements are slightly off or change due to variations in the preparation of your hair underneath (ex: wrapping your own hair vs. cornrowing). The stretch is normally located at the crown or rear of the wig. This stretch allows some sizing flexibility. Full lace throughout with no stretch lace – may have Swiss lace in the front and French lace crown to nape. This cap design works well only if your measurements are accurate. There are no stretch areas to forgive inaccurate measurements. Both cap designs can be parted and worn in any manner.

Swiss is the most delicate of the two. It is also made with a finer lighter lace. As a result, it provides the most natural looking hairline. French Lace is more durable and will hold up better to wear and tear. French lace is often recommended to first time or new lace wig wearers.

While we have not uploaded a color chart, we do have various samples throughout the site of the colors and textures we offer. We feel that an actual wig is a better reference than a color chart.

PLATINUM WIGS offers 4 (four) types of lace caps. The lace front cap - which is constructed with 3 (three) inches of swiss lace at the front ear to ear. The rear of the cap is constructed like that of a regular wig with adjustable straps. We also carry our exclusive semi full lace cap. This cap has 3 (three) inches of lace at the front ear to ear and 1 (one) inch of lace at the nape. The middle is wefts sewn down on a stretch silk cap. You can select to add combs to either the lace front wigs or semi full lace wigs. Next, we carry full lace wigs. Our full lace wigs are hand tied throughout. The lace is all over with some stretch at the rear crown. Lastly, we offer full lace wig cap PLUS silk top. The silk top is a 4.5 x 4.5 section at the top of the hear between the temples going back. The rest of the wig is made of swiss lace. The full lace wigs offer the most styling versatility and flexibility.

The lace used in our wigs comes in three colors. Lite Brown - Great for Caucasian and lite complexion. Medium Brown - Great for medium to dark brown complexions. Transparent - Great for any skin tone. TIP: Be sure to read product description for lace color.

There a six (6) steps in measuring for a lace wig.  The first and most important is the circumference. Using a measuring tape, document the circumference of the head all the way around. Secondly, document the distance from front to nape. Thirdly, document the distance from ear to ear across the forehead. Next, measure and document the distance from ear to ear - over the top. Then measure and document the distance from temple to temple around the back. Lastly, measure and document the nape of the neck.